We work commercial debt only. Our approach is firm, professional and designed to protect the client relationships that are still worth keeping.
Why facilities management and cleaning get paid late
The reasons are usually predictable, and every one of them is easier to solve with a third party doing the chasing:
- Monthly contract invoices paid late every cycle
- Additional and reactive works queried to delay payment
- Contracts ended abruptly with a balance outstanding
- Main contractors withholding while they wait to be paid
The debts we recover
- Monthly FM and cleaning contract invoices
- Reactive and additional works charges
- Consumables and materials recharges
- Notice period and termination balances
How our recovery process works
Every case follows a clear, structured route from first contact to payment.
- Free review of the debt, contract and payment history
- Formal demand issued on our letterhead, with statutory interest and compensation where applicable
- Direct negotiation by phone and email, including payment plans where recovery is faster that way
- Escalation to a pre-legal letter before action if the debtor stays silent
- Introduction to independent regulated solicitors if court proceedings become necessary
No win, no fee
There is nothing to pay up front. We charge a percentage of what we recover, so our incentive is the same as yours: getting your money back quickly and in full.
Talk to us about your facilities management and cleaning debt
Send us the details of the outstanding invoices and we will tell you honestly what we think is recoverable and how we would approach it.