Last Updated: 27th February 2026
1. About Us
RecoverX Commercial is a trading style of Found First Digital Limited, a company registered in England and Wales.
Company Name: Found First Digital Limited Company Number: 14675908 Registered Office: 4 Bark Street East Bolton, BL1 2BQ
Throughout these Terms, references to “RecoverX Commercial”, “we”, “us”, or “our” mean Found First Digital Limited trading as RecoverX Commercial.
2. Regulatory Status
We are a commercial debt recovery agency.
We are not a law firm and are not authorised or regulated by:
- The Solicitors Regulation Authority (SRA)
- The Financial Conduct Authority (FCA)
We do not conduct reserved legal activities under the Legal Services Act 2007, including the conduct of litigation or rights of audience.
Where legal proceedings are required, clients may be introduced to independent regulated debt recovery solicitors under separate terms of engagement.
3. Our Services
We provide business-to-business (B2B) commercial debt recovery services including:
- Reviewing unpaid commercial accounts
- Contacting debtors
- Issuing formal written demands
- Issuing letters before action
- Negotiating payment plans
- Advising on escalation options
We do not provide legal advice.
4. Client Responsibilities
By instructing us, you confirm that:
- The debt is a genuine commercial debt
- The amount claimed is accurate
- The debt is not statute-barred
- There is no known genuine dispute (unless disclosed)
- You have authority to instruct us
You agree to provide accurate and complete information.
5. Fees
Our fee structure will be confirmed in writing prior to instruction.
Where operating on a commission basis:
- Commission is payable on sums recovered after instruction
- Commission applies whether payment is made directly to you or following our involvement
We reserve the right to invoice for agreed services in accordance with our fee schedule.
6. Referral to Solicitors
Where appropriate, we may introduce you to independent regulated solicitors.
You are under no obligation to instruct any firm introduced by us and are free to seek independent legal advice elsewhere.
We may receive a referral fee from professional partners where introductions are made. This does not affect the independence of advice provided.
7. Limitation of Liability
We shall provide services with reasonable skill and care.
We do not guarantee recovery of any debt.
To the fullest extent permitted by law:
- Our total liability shall not exceed the total fees paid to us in relation to the relevant instruction.
- We are not liable for indirect or consequential losses.
Nothing in these Terms limits liability for death, personal injury, fraud or any liability which cannot legally be excluded.
8. Confidentiality
We will treat information provided by you as confidential, subject to legal and regulatory obligations.
9. Data Protection
We process personal data in accordance with UK GDPR and the Data Protection Act 2018.
Full details are set out in our Privacy Policy.
10. Termination
Either party may terminate instructions in writing.
Fees remain payable for services provided up to termination.
Commission remains payable on sums recovered following our involvement.
11. Governing Law
These Terms are governed by the laws of England and Wales.
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